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Subscriber
Agreement

| Part
I |
THE
SERVICE, SUBSCRIBERSHIP AND THIS SUBSCRIBER AGREEMENT |
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1. THE SERVICE.
Hughes provides a two-way,
satellite-based Internet access solution that carries
information between the Internet and your personal
computer (the “Service”).
1.1. COMPOSITION OF THE TERMS OF SERVICE.
This Subscriber Agreement
and the HughesNet Subscriber Privacy Policy collectively
make up the HughesNet Terms of Service. The HughesNet
Terms of Service govern your HughesNet subscription
and your use of the HughesNet Service and any other
HughesNet services (as defined below). Certain features
and services offered by Hughes and its suppliers
contain additional terms or guidelines that supplement
this Subscriber Agreement and, along with this Subscriber
Agreement, will govern the use of those services.
You will have an opportunity to review the additional
terms before you sign up or use those services.
2. MODIFICATIONS; RIGHTS OF CANCELLATION
OR SUSPENSION.
2.1. MODIFICATION OF THIS SUBSCRIBER
AGREEMENT; NOTICES.
Hughes may revise this Subscriber
Agreement (the “Agreement”) at any time by posting
the modified version to subagree.hughesnet.com.
Although Hughes may choose to provide you with individual
notice of material modifications to the Agreement,
it has no obligation to do so. In the event you do
not agree to such revisions, you must cancel your
subscription and stop using the Service prior to
the effective date of such modifications or, if no
effective date is provided, within thirty (30) days
after such modifications are first posted on the
Hughes Website at www.Hughes.com (the “Website”).
Your continued use of the Service after the effective
date of such modifications constitutes your full
acceptance of such modifications.
2.2. MODIFICATION OF THE SERVICE.
Hughes may discontinue, add
to or revise any or all aspects of the Service in
Hughes’ sole discretion, with or without notice,
including without limitation access to support services,
publications and any other products or services ancillary
to the Service. For purposes of illustration and
not limitation, Hughes may: (a) establish and enforce
limitations concerning use of the Service, e.g.,
the maximum number and/or size of email messages
that may be sent from or received by an account on
the Service, and the maximum amount of bandwidth
that may be used by a single user or a single account;
(b) take any action that Hughes deems appropriate
to prevent and/or delete bulk email; (c) delete old
email messages from any account; (d) quarantine or
delete messages or content suspected of containing
viruses or other malware; (e) refuse to process email
or instant messages that fit criteria defined by
us; or (f) modify any user setting. In the event
that Hughes makes any changes to the Service or its
availability, Hughes may, but is not required to,
notify you.
2.3. TERMINATION BY SUBSCRIBER.
In the event that Hughes
modifies this Agreement, the Service or related pricing
or billing terms, you may immediately terminate your
account and this Agreement. Subject to your payment
of the termination charges herein described, you
may also do so at any other time and for any reason
on written notice to Hughes. You must terminate this
Agreement in accordance with the terms and conditions
specified herein; failure to do so may delay or prevent
us from knowing that termination was intended. Failure
to terminate in accordance with this Agreement may
result in your continued liability for all fees and
charges associated with your Service account until
such time as the Agreement has been properly terminated
or Hughes has acknowledged such termination in writing.
In the event you cancel your subscription to the
Service prior to the expiration of the minimum commitment
period specified for your applicable service plan,
you may be subject to a service termination fee of
up to $400. The exact amount of termination charges
which will apply is a function of when your account
is terminated and the type of Service Plan you are
on. Information on early service termination charges
can be found at legal.HughesNet.com, HughesNet Terms
and Conditions.
If you wish to terminate
your service, contact our Billing Department at 1-866-347-3292.
Except as may be otherwise provided in this Agreement,
cancellation of your Subscription is your sole right
and remedy with respect to any dispute with Hughes.
This includes, but is not limited to, any dispute
related to, or arising out of: (1) any term of this
Agreement or Hughes’ enforcement or application of
this Agreement; (2) any policy or practice of Hughes,
including the Fair Access Policy and the HughesNet
Subscriber Privacy Policy, or Hughes’ enforcement
or application of these policies; (3) the content
available on the Service or the Internet or any change
in content provided by Hughes; (4) your ability or
inability to access and/or use the Service; or (5)
the amount or type of fees, surcharges, applicable
taxes, billing methods, or any change to the fees,
applicable taxes, surcharges or billing methods.
2.4. TERMINATION OR SUSPENSION BY
HUGHES.
Hughes reserves the right
to terminate or suspend your account and this Agreement
at any time, with or without notice, in whole or
in part, for any reason or no reason.
2.5. CONTINUATION OF OBLIGATIONS.
Notwithstanding any cancellation
or termination of this Agreement or your account,
or any suspension or termination of access to or
use of the Service, you will remain responsible for
any obligations accrued up to the date of such action,
including payment of any charges that may be due
as a result of or in connection with such action(s).
3. WHO MAY USE THE SERVICE? – RESPONSIBILITY
AND SUPERVISION.
3.1. AGE AND ACCOUNT SETUP.
You represent that you are
at least 18 years of age and have the right and ability
to enter into this Agreement. You agree that you
are responsible for installing, establishing and
setting up, and for verifying and maintaining, the
account, options, settings and other parameters under
which the Service is used, including (without limitation)
all related passwords and user identification information.
These account functions may be performed only by
a person at least 18 years of age, without exception.
3.2. MULTIPLE USE OF ACCOUNT.
Multiple members of your
household may share a single ID number and account,
if authorized by you to use the account. In addition,
up to five (5) members of the same household may
access the Service at any given time through the
same ID number or account.
3.3. INSTALLATION OF SUBSCRIBER EQUIPMENT.
You acknowledge and agree
that Hughes or its designated service provider may
be required to access your premises and/or computer
system in order to install and maintain the components
necessary for you to access the Service (the “Subscriber
Equipment”). This may include opening your computer
to install, repair or replace equipment or install
software on your computer at your location. By accepting
this Agreement and scheduling a service or installation
visit, you hereby authorize Hughes or its service
provider to access your computer for the purpose
of installing, repairing or replacing Subscriber
Equipment for the purpose of facilitating your access
to the Service. NEITHER HUGHES NOR ITS SERVICE PROVIDER
SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY LOSSES
RESULTING FROM INSTALLATION, REPAIR OR OTHER SERVICES,
INCLUDING WITHOUT LIMITATION DAMAGE TO YOUR PREMISES
OR COMPUTER, OR LOSS OF SOFTWARE, DATA OR OTHER INFORMATION
FROM YOUR COMPUTER. Hughes may check the version
of the HughesNet software on your computer and, without
any additional notice to you, may download and install
on your computer updates to the HughesNet software.
In addition, Hughes may check the health and status
of your computer to ensure that your configuration
is optimized for use with the Service.
3.4. SUBSCRIBER RESPONSIBILITY.
You shall be responsible
for all access to and use of the Service through
your account or password(s) and for any fees incurred
for good or services purchased thereon, or any other
expenses incurred as a result of any use of your
account. You promise to pay the amounts billed for
any such goods or services, along with any related
fees, taxes and charges. Use of your account is limited
to family members residing at your permanent residence.
You acknowledge that you are aware that areas accessible
on or through the Service may contain material that
is unsuitable for minors (persons under 18 years
of age). You agree to supervise usage of the Service
by minors who use the Service through your account.
You hereby ratify and confirm any obligations a minor
using your account enters into or assumes and any
promises or permissions such minor makes or gives.
You agree to: (a) provide us with true, accurate,
current and complete information about yourself;
and (b) promptly update this information to keep
it true, accurate, current and complete.
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| Part
II |
PAYMENT |
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4. FEES AND PAYMENT.
4.1. FEES, TAXES AND OTHER CHARGES.
You agree to pay, in advance,
and in accordance with the provisions of the billing
option you selected, any registration, activation
and/or monthly fees, ISP service charges, minimum
charges and other amounts charged to or incurred
by you, or by users of your account, at the rates
in effect for the billing period in which those amounts
are charged or incurred. You agree to pay all applicable
taxes and Universal Service assessments related to
your use of the Service or the use of the Service
by users of your account. Information on charges
and surcharges (if any) that are to be paid to us
and are incurred by you or by users of your account
will be made available to you on the Website, and
you agree that this is sufficient notice for all
purposes as to charges incurred and paid or to be
paid to us. Hughes reserves the right to increase
fees, surcharges, monthly subscription fees or to
institute new fees at any time upon thirty (30) days
prior notice. You understand and acknowledge that
you may not receive a bill in the mail for your Service.
Additional terms relating to pricing, billing and
payment are set forth and available on the Website.
4.2. PAYMENT.
Except where additional methods
of payment are specifically required or permitted
under applicable law or regulation or where Hughes
explicitly and in advance permits another method
of payment, you agree that you will provide a major
credit or charge card (i.e., MasterCard, Visa, American
Express, or Discover) that Hughes may charge for
all Service fees or other amounts payable under this
Agreement. Additionally, you agree that Hughes may
pre-charge your monthly Service fee to the credit
or charge card supplied by you during activation
or subscription. You hereby authorize automatic credit
or charge card billing by Hughes for all such charges.
You further agree that the charges described above
will be billed to the credit or charge card that
you have provided when you applied for the Service.
YOU MUST PROVIDE CURRENT, COMPLETE, AND ACCURATE
INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY
UPDATE ALL INFORMATION IN ORDER TO KEEP YOUR ACCOUNT
CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE
IN BILLING ADDRESS, CREDIT CARD NUMBER OR CREDIT
CARD EXPIRATION DATE). CHANGES TO SUCH INFORMATION
CAN BE MADE AT WWW.MYHUGHESNET.COM.
IF YOU FAIL TO PROVIDE US WITH ANY OF THE FOREGOING
INFORMATION, YOU AGREE THAT HUGHES MAY CONTINUE CHARGING
YOU FOR ANY SERVICE PROVIDED UNDER YOUR ACCOUNT,
AND THAT YOU WILL BE RESPONSIBLE FOR ANY LATE FEES
ASSOCIATED WITH HUGHES’ INABILITY TO OBTAIN PAYMENT
BASED ON BILLING INFORMATION YOU HAVE PROVIDED. You
agree that all charges are considered valid unless
disputed in writing within fifteen (15) days after
the date you receive your credit or charge card bill.
You agree that Hughes will not be responsible for
any expenses that you may incur resulting from overdrawing
your bank account or exceeding your credit limit
as a result of an automatic charge made under this
Agreement.
In the event that you used
a debit card to activate your subscription, you authorize
Hughes to initiate debit entries to your checking
or savings account, as the case may be, for payment
of the monthly charge for the Service. Hughes, pursuant
to this authorization, will debit the monthly service
charge for the Service from your account each month.
In addition, Hughes will deduct from your account
any and all early termination charges arising from
termination of your Service prior to its required
minimum term. Hughes will not be responsible for
any overdraft or other third-party fees or penalties
resulting from Hughes debiting from your account
any amount authorized by this Agreement or any other
agreement between you and Hughes. Hughes will charge
a return fee for each debit that is declined by your
bank. The return fee will vary from state to state
and will be the maximum amount allowed in each state.
You acknowledge that the
recurring debit authorized hereunder will purchase
the Service and that Hughes will continue to debit
monies from your account until you revoke this authorization
by going online to myHughesNet.com to change payment
method or by mailing a written request to:
HughesNet Customer Service
11717 Exploration Lane
Germantown, MD 20876
Credit card payment is not
required for residents of states where payment by
credit cards may not be made mandatory. In the event
that, for whatever reason, services charges are paid
by you pursuant to a paper invoices to be prepared
by Hughes, Hughes will charge you an additional administrative
fee of $5.00 per month. Further, in the event that
checks submitted by you are returned for insufficient
funds, or if your account is suspended for non-payment,
and you wish to restore Services, in addition to
other charges which may be applicable, you may be
liable for an additional administrative charge of
up to $25. If you think a charge is incorrect or
you need more information, you should contact our
billing department. You must contact us within sixty
(60) days after receiving the statement on which
the error or problem appeared. Hughes will make available
to you a statement for each billing cycle showing
payments, credit purchases and other charges. Payment
of the outstanding balance is due in full each month,
and may be billed in advance or pre-charged as set
forth above. If your payment is not received by us
before the next statement is issued, you may be charged
interest on the delinquent balance at the lesser
of one and one-half percent (1.5%) per month or the
maximum rate permitted by applicable law, prorated
on a daily basis. Hughes may, but is not required
to, accept partial payments from you. If partial
payments are made, they will be applied to statements
starting with the oldest outstanding statement. If
you send us checks or money orders marked "payment
in full" or otherwise labeled with restrictive endorsements,
Hughes can, but is not required to, accept them,
without losing any of Hughes’ rights to collect all
amounts owed by you under this Agreement. In the
case of late payment or non-payment, you understand
and agree that Hughes may report such late payment
or non-payment to the appropriate credit reporting
agencies. If Hughes chooses to use any collection
agency or attorney to collect money that you owe
us or to assert any other right which we may have
against you, you agree to pay the reasonable costs
of collection or other action including, but not
limited to, the costs of a collection agency, reasonable
attorneys’ fees, and court costs, as provided by
applicable law.
4.3. COMMENCEMENT AND DURATION OF
SUBSCRIBERSHIP FEES.
You acknowledge that a monthly
subscription fee will apply for each and every month
(or portion thereof) that you subscribe to the Service.
Once you subscribe, your account and payment obligations
will continue until terminated as set forth herein.
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| Part
III |
PERMITTED
USE AND RESTRICTIONS ON USE |
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5. SOFTWARE LICENSE.
To facilitate your use of
the Service, Hughes may provide you with software
and written materials including documentation (the “Software”).
Subject to the terms of this Agreement, Hughes grants
you a limited personal, non-exclusive, non-sublicenseable
and nontransferable license to use and display the
Software on any machine(s) on which you are the primary
user or which you authorize for use. Unauthorized
copying of any portion of the Software, including
software that has been modified, updated, or merged
or included with the Software, as well as the documentation
provided, is expressly forbidden. You may not sublicense,
assign or transfer this license or the Software except
as expressly permitted by Hughes. Any attempt to
sublicense, assign or transfer any of the rights,
duties or obligations under this license is void.
You agree that you shall not, nor shall you permit
others to, copy, duplicate, reverse engineer, decompile,
or create derivative works from the Software, in
whole or in part, including any written materials
provided in conjunction with the Software. Hughes
will occasionally provide automatic software and
technology upgrades to improve the Service, such
as virus and spam screening technologies, although
these upgrades may not be consistent across all platforms
and devices. You agree to accept and to take no action
to interfere with such automatic upgrades, scanning,
and related services.
6. SPECIFIC RESTRICTIONS ON USE OF
THE SERVICE.
6.1. PROHIBITED CONDUCT.
You agree to comply with
the terms of the Hughes Acceptable Use Policy, available
at http://aup.HughesNet.com. Violations of the Acceptable
Use Policy may result in suspension or termination
of Service.
6.2. HUGHES' FAIR ACCESS POLICY.
To ensure fair Internet access
for all HughesNet subscribers, Hughes maintains a
Fair Access Policy (FAP). This policy establishes
an equitable balance in Internet access for all HughesNet
subscribers. Hughes assigns a download threshold
to each service plan that limits the amount of data
that may be continuously downloaded. The small percentage
of subscribers who exceed this limit will experience
a temporary reduction of speed.
6.3. COMPLIANCE WITH LAWS.
You agree to comply with
all applicable laws, rules and regulations in connection
with the Service, your use of the Service and this
Agreement.
6.4. NO RESALE.
You agree not to reproduce,
resell, transfer, trade, sublicense, or exploit for
any commercial purposes your subscription to the
Service, any portion thereof, or any capabilities
or applications enabled by the Service (e.g., Voice
over Internet Protocol service).
6.5. ASSUMPTION OF RISK.
Hughes may, but shall not
have any obligation to, screen content transmitted
through and stored on the Service for objectionable
material and material that violates any law or regulation,
the terms of this Agreement or the Acceptable Use
Policy (collectively, “Objectionable Content”). Hughes
may, but shall not have any obligation to, remove
from the Service or refuse to store or transmit any
Objectionable Content. You agree to bear all risks
associated with any and all content you use, transmit,
or receive on or through the Service, and agree that
you will not rely on any such content.
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| Part
IV |
GRANT
OF IMPORTANT RIGHTS BY YOU TO US, AND IMPORTANT DISCLAIMERS,
ACKNOWLEDGMENTS AND OBLIGATIONS |
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7. COPYRIGHT AND LICENSES.
Hughes reserves all copyrights
and other rights in and to any content available
through the Service which is identified as, claimed
by us as, or known by you to be, proprietary to Hughes
or its licensors (collectively, “Proprietary Content”).
The Proprietary Content is protected under U.S. and
international copyright laws, including as a collective
work. All copying, modification, distribution, publication
or other use by you, or by any user of your account,
of any such content or other works is prohibited,
except as expressly permitted by Hughes.
8. NO ENDORSEMENT.
Hughes does not endorse or
in any way vouch for the accuracy, completeness,
truthfulness or reliability of any service, opinion,
advice, communication, information or other content
on or made available through the Service. Such content
does not necessarily constitute or reflect the views
or approval of Hughes or any of its subsidiaries
or affiliates.
9. INTERNET.
YOU ACKNOWLEDGE THAT INTERNET
SITES, AND USE OF THE INTERNET, MIGHT CONSIST OF,
INCLUDE AND/OR PROVIDE ACCESS TO IMAGES, SOUND, MESSAGES,
TEXT, SERVICES OR OTHER CONTENT AND MATERIAL THAT
MAY BE UNSUITABLE FOR MINORS AND THAT MAY BE OBJECTIONABLE
TO MANY ADULTS. YOU ACKNOWLEDGE THAT HUGHES IS NOT
RESPONSIBLE FOR ANY SUCH CONTENT OR MATERIAL AND
THAT ACCESS TO SUCH CONTENT AND MATERIAL THROUGH
THE SERVICE IS AT YOUR SOLE RISK.
10. LIMITED WARRANTY ON EQUIPMENT.
Hughes warrants to the original
buyer that under normal use and wear the equipment
used to access the Service (the “Equipment”), which
includes the Indoor Unit (satellite modem), Power
Supply, and Outdoor Unit (Antenna & Radio Assembly),
will be free from defects in material and workmanship
for a standard limited warranty term of 24 months*
from the date of activation. Any Equipment replaced
or repaired under this warranty will be warranted
for the remainder of the original warranty period
or thirty (30) days, whichever is longer. This warranty
is not transferable.
If under normal use and wear,
the Equipment becomes defective in materials or workmanship
during the warranty period set forth above, Hughes
shall at its option and expense, perform one of the
following:
- We will repair or replace the defective Equipment
within thirty (30) days of the date the defective
Equipment was returned to Hughes’ designated address
at your expense, to cause it to comply with the
terms of this Limited Warranty. Reconditioned replacement
components, parts, units or materials may be used
if the Equipment is repaired or replaced.
- If repair or replacement is not commercially
practicable, we will return the original price
paid by you for the defective Equipment. If service
to the Outdoor Unit (satellite antenna and transmitter)
is required, Hughes will, at its expense, repair
or replace it pursuant to the limited warranty
for the first six months after installation. From
six months to the end of your limited warranty
period, Hughes will cover the cost of the replacement
equipment, but the cost of the on-site service
technician visit, if necessary, will be paid by
you. You may request a price estimate prior to
the work, based on the type of the replacement.
If your satellite antenna needs to be re-pointed
after the first six months of service, a standard
onsite visit fee will be charged to you. Reconditioned
replacement components, parts, units or materials
may be used if the Equipment is repaired or replaced.
- We may upgrade the Equipment to a later-generation
product that performs the same function and complies
with the terms of this Limited Warranty.
THESE ARE YOUR SOLE AND
EXCLUSIVE REMEDIES FOR DEFECTS DURING THE WARRANTY
PERIOD IN ANY EQUIPMENT COVERED BY THE LIMITED WARRANTY.
To request Limited Warranty service you must contact
Hughes Customer Service, toll-free, at 1-866-347-3292
within the Limited Warranty period.
This Limited Warranty will
be void in its entirety if the Equipment is serviced
by anyone other than Hughes or a Hughes-Authorized
Service Center. Hughes neither assumes nor authorizes
any Authorized Service Center or any other person
or entity to assume any other obligation or liability
beyond that which is provided for in this Limited
Warranty.
This Limited Warranty does
not cover damage or affected operation of the above-referenced
Equipment resulting from:
- Non-professional installation; re-pointing of
the Antenna; removal, repair or disassembly of
Equipment by anyone other than an Hughes-Authorized
Service Technician
- Failure to follow instructions
- Fire, flood, wind, lightning, earthquake or other
acts of God
- Spills of food or liquids
- Problems with electrical power
- Misuse, abuse, accident, vandalism, alteration
or neglect
- Use in combination with other external devices
not manufactured or provided by Hughes.
This Limited Warranty does
not cover items in the following categories:
- Software provided by any party other than Hughes
- External devices not manufactured or provided
by Hughes
- Any payments for labor or service to representatives
or service centers not authorized by Hughes
EXCEPT AS SPECIFICALLY PROVIDED
ABOVE, THE EQUIPMENT IS PROVIDED "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
FURTHER, HUGHES DOES NOT WARRANT, GUARANTEE, OR MAKE
ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS
OF THE USE, OF THE EQUIPMENT IN TERMS OF CORRECTNESS,
ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE.
THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE
OF THE EQUIPMENT IS ASSUMED BY YOU.
No oral or written information
or advice given by Hughes, its dealers, distributors,
agents, or employees, shall create a warranty or
in any way increase the scope of this warranty, and
you may not rely on any such information or advice.
This warranty gives you specific legal rights. You
may have other rights, which vary from state to state.
All liability and obligations
of Hughes under this Limited Warranty shall terminate
upon expiration of the applicable warranty period
provided herein. To review your Equipment warranty
period, visit the product warranty table. This Limited
Warranty sets forth the entire responsibility of
Hughes with respect to the Equipment. Hughes shall
have no further liability to you or to any third
party arising from the sale of the products whether
based on warranty, contract, negligence or other
theories of liability. HUGHES SHALL HAVE NO LIABILITY
FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE
DAMAGES OF ANY NATURE ARISING OUT OF HUGHES’ BREACH
OF THIS LIMITED WARRANTY, WHETHER SUCH DAMAGES AROSE
IN CONTRACT OR TORT, AND WHETHER OR NOT SUCH DAMAGES
WERE FORESEEABLE. In no event shall Hughes liability
exceed the amount paid by you for the Equipment.
*Reference the product warranty
table for your specific hardware and service plan
to determine if other terms apply. Some warranty
periods may be longer or shorter depending on your
Equipment type.
Hughes may, at its option,
elect to ship replacement equipment in advance of
receiving a failed item from you. If you do not return
such failed modem to the address specified by Hughes
within 20 days of Hughes shipping your replacement
modem, you agree to pay, and Hughes will automatically
charge your account an unreturned equipment fee equal
to $125.00 for each item of equipment not returned.
This fee will be collected in addition to your monthly
service charge via your standard payment method (your
credit/debit card on file or via invoice).
11. DISCLAIMER OF WARRANTIES ON THE
SERVICE AND EXCLUSION OF LIABILITY.
11.1. WARRANTY DISCLAIMER.
HUGHES DOES NOT OFFER ANY
WARRANTY IN CONNECTION WITH THE SERVICE OR THE SUBSCRIBER
EQUIPMENT. THE SERVICE IS MADE AVAILABLE ON AN "AS
IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
HUGHES EXPRESSLY DISCLAIMS ANY REPRESENTATION OR
WARRANTY THAT THE SERVICE WILL BE ERROR-FREE, SECURE
OR UNINTERRUPTED OR OPERATE AT ANY MINIMUM SPEED.
YOU AGREE THAT YOUR USE OF THE SERVICE AND THE SUBSCRIBER
EQUIPMENT, AND SUCH USE BY ANYONE USING YOUR ACCOUNT,
IS AT YOUR SOLE RISK. NO ORAL ADVICE OR WRITTEN INFORMATION
PROVIDED BY HUGHES, ITS EMPLOYEES, DEALERS OR THE
LIKE SHALL CREATE A WARRANTY.
11.2. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED
BY LAW, NEITHER HUGHES NOR ANY OF ITS INFORMATION
OR CONTENT PROVIDERS, SERVICE PROVIDERS, LICENSORS,
EMPLOYEES OR AGENTS SHALL BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY
TO USE THE SERVICE WITHOUT LIMITING THE FOREGOING,
IF FOR ANY REASON ANY PORTION OF THE FOREGOING LIMITATION
OF LIABILITY SHALL BE VOIDED, THEN IN SUCH EVENT
THE MAXIMUM, SOLE, AND EXCLUSIVE LIABILITY OF HUGHES,
ITS DEALERS, DISTRIBUTORS, AGENTS, EMPLOYEES OR THIRD-PARTY
CONTENT PROVIDERS, IF ANY, SHALL BE LIMITED TO AN
AMOUNT NOT TO EXCEED THE TOTAL AMOUNT ACTUALLY PAID
TO HUGHES BY YOU FOR SERVICES FURNISHED UNDER THIS
AGREEMENT FOR THE PERIOD OF TIME COMMENCING UPON
THE OCCURRENCE OF SUCH ERROR, DEFECT OR FAILURE AND
CEASING UPON THE DISCOVERY AND RECTIFICATION OF SUCH,
IN WHOLE OR IN PART; PROVIDED, HOWEVER, THAT IN NO
EVENT SHALL SUCH PERIOD OF TIME EXCEED THE TWELVE-
(12-) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE
WHICH SUCH ERROR, DEFECT OR FAILURE IS FIRST DISCOVERED
IN WHOLE OR IN PART.
Without limiting the foregoing,
Hughes shall not be responsible for (a) any failure
to transmit or store, or for any deletion of, any
communication, message, email, or content transmitted
through, sent to, or received by the Service or Hughes’ servers;
or (b) any modification, suspension, interruption,
or discontinuance of the Service.
11.3. FULL APPLICABILITY.
THE FOREGOING EXCLUSIONS
OR LIMITATIONS OF LIABILITY APPLY REGARDLESS OF ANY
ALLEGATION OR FINDING THAT A REMEDY FAILED OF ITS
ESSENTIAL PURPOSE, REGARDLESS OF THE FORM OF ACTION
OR THEORY OF LIABILITY (INCLUDING WITHOUT LIMITATION
NEGLIGENCE) AND EVEN IF HUGHES OR OTHERS ARE ADVISED
OR AWARE OF THE POSSIBILITY OR LIKELIHOOD OF SUCH
DAMAGES OR LIABILITY.
12. INDEMNITY.
You agree to indemnify and
hold harmless Hughes against all claims, liability,
damages, costs and expenses, including but not limited
to reasonable attorneys’ fees, arising out of or
related to this Agreement, any and all uses of your
account, and your use of the Service. This includes,
without limitation, responsibility for all such consequences
resulting from actions by you or any user of your
account in violation of this Agreement, the Acceptable
Use Policy, or any law or regulation.
13. LIABILITY FOR UNAUTHORIZED USE.
You agree to notify us immediately
after you sell, give away or otherwise transfer your
Equipment to anyone else. You are considered the
registered recipient of the Service until Hughes
receives such notice, and you will be liable for
any charges or fees incurred by the use of your Equipment
by anyone else up to the time that Hughes receives
your notice, unless otherwise provided by State law.
You may not assign or transfer your service without
Hughes’ written consent. If you do, Hughes may inactivate
your service. If your Equipment is stolen or otherwise
removed from your premises without your authorization
you must notify HughesNet Customer Care Center immediately,
or else you may be liable for payment for unauthorized
use of your Equipment system. You will not be liable
for unauthorized use after Hughes has received your
notification.
14. PROPRIETARY RIGHTS.
All copyright or other proprietary
rights notices contained in or associated with the
content available through the service must be preserved
on any copies made of such material; provided, however,
that no copies shall be made in violation of Section
7 or any other provision of this Agreement. The placement
of copyrighted material in any public posting area,
or any software library, without the consent of the
copyright owner is prohibited. Nothing in this Agreement
may be construed to convey to you any interest, title
or license in the user ID, email address, Universal
Resource Locator (“URL”), IP address, or domain name
used by you in conjunction with the Service.
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15. LIMITS ON TRANSFERS; NO RIGHT OF SURVIVORSHIP.
Unless otherwise agreed in writing, your right to use the Service, or to designate other users of your account, is not transferable and is subject to any limits established by Hughes. Your right to use your user ID, email address, and other unique identifiers assigned to you by Hughes shall terminate upon the termination of this Agreement. This Agreement will terminate immediately upon your death.
16. CHOICE OF LAW.
This Agreement is made in the State of Maryland. This Agreement and all of the parties’ respective rights and duties in connection herewith, including, without limitation, claims for violation of state consumer protection laws, unfair competition laws, and any claims in tort shall be governed by and construed in accordance with the laws of the State of Maryland, in the United States, excluding its conflicts of laws provisions. Any such controversy or claim shall be settled by arbitration, and administered by the American Arbitration Association under its Commercial Arbitration Rules. Any such arbitration will be held in Washington, DC. The arbitrator will be an expert in the field of Internet services. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. There shall be no class action arbitration pursuant to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement and it is acknowledged that this is a services contract and not a contract for the sale of goods. You agree that this Agreement is set forth in the English language for the mutual convenience and benefit of the parties. A printed version of this Subscription Agreement and of any notice given in electronic form shall be admissible in judicial and administrative proceedings relating to or based upon this Subscription Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
17. ELECTRONIC DELIVERY POLICY AND YOUR CONSENT.
By applying for or using the Service, you consent to receive all agreements, disclosures, policies, notices and other information (collectively, Notices) provided by Hughes or its affiliates via paper, aural, and/or electronic delivery at Hughes’ sole and absolute discretion. For purposes of example and not limitation, Hughes may deliver or display Notices to you by email, pop-up window, or posting a message on the Service or the Hughes Website. You agree that certain supplemental or enhanced services made available to subscribers may also have their own procedures for providing Notices.
18. CONSTRUCTION AND DELEGATION.
Neither the course of conduct between parties nor trade practice shall act to modify the provisions of this Agreement. Hughes may authorize or allow its contractors and other third parties to provide services necessary or related to making the Service available and to perform obligations and exercise Hughes’ rights under this Agreement, and Hughes may collect payment on their behalf, if applicable. The provisions of any Sections of this Agreement, which by their nature should continue, shall survive any termination of this Agreement.
19. MISCELLANEOUS.
19.1. Notice; Severability.
Where notification by Hughes is contemplated by or related to this Agreement, notice may be made by any reasonable means, including without limitation email or publication over the Service. If any term of this Agreement is found by a court of competent jurisdiction to be invalid, illegal or unenforceable, it shall be construed in such a way as to eliminate the offending aspects while still giving as much effect as possible to the intentions of such term. Where an entire provision is invalid, illegal or unenforceable and cannot be so repaired, then the term shall be considered to be stricken from this Agreement as if it had not been included. In any such case, the balance of this Agreement shall remain in effect in accordance with its remaining terms notwithstanding such invalid, illegal or unenforceable term.
19.2. No Waiver.
Hughes may enforce or decline to enforce any or all of the terms of this Agreement in its sole discretion without waiving its rights to enforce such provisions in the future. In no event shall Hughes be required to explain, comment on, suffer liability for or forfeit any right based on its enforcement, non-enforcement or consistency of enforcement of these terms.
19.3. Captions.
Captions used in this document are for convenience only and shall not be considered a part of this Agreement or be used to construe its terms or meaning.
19.4. Statute of Limitations.
You agree that, regardless of any statute to the contrary, any claim or cause of action arising from or related to use of the Service or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
20. ASSIGNMENT OF ACCOUNT.
Hughes may sell, assign or transfer your account to a third party without notice to you.
21. ENTIRE AGREEMENT.
This Agreement, as published over the Service and available on the Website, as well as the additional online documents specifically referred to herein as being a part of this Agreement (e.g., the Acceptable Use Policy), constitute the entire and only agreement with respect to the subject matter hereof between you and Hughes. This Agreement supersedes all representations, proposals, inducements, assurances, promises, agreements and other communications with respect to the subject matter hereof except as expressly set forth in this document. By applying for or using the Service, you agree to the terms and conditions of this Agreement. This Agreement can be amended only in the manner expressly provided for herein.

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**Nationwide Satellite is an authorized dealer of HughesNet services and Hughes products available in the contiguous United States. Equipment requires professional installation. HughesNet service may be sold separately from hardware. The HughesNet service is subject to the Fair Access Policy and speeds may vary. HughesNet is a registered trademark of Hughes Network Services, LLC. All rights reserved. For more information, please visit legal.hughesnet.com.
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