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Nationwide Satellite includes Standard Professional Installation on up to 4 receivers with every new DIRECTV system purchase and a one year programming commitment.
DIRECTV and Nationwide Satellite want to provide all customers with the best entertainment experience possible. This starts with a proper installation. If the DIRECTV equipment is installed properly it will provide many years of trouble free enjoyment for you and your family.
DIRECTV Standard Professional Installation Includes:
After you have placed an order with Nationwide Satellite, your DIRECTV System will be delivered to your residence on the day of installation by a DIRECTV Certified Installer.
The certified installer will:
- Complete a site survey to determine installation options.
- Plan the installation with the customer (cabling, routing, antenna location, connection of additional devices).
- Notify the customer of any additional (non-standard) charges prior to commencement of any work.
- Expertly set up the DIRECTV System.
- Align the satellite antenna for optimal signal strength.
- Provide a hands-on DIRECTV System demonstration.
Standard Professional Installation includes:
- Mounting of your satellite dish to an outside wall, roof or eave with the necessary hardware without doing any modifications to the structure.
- Route and properly attach up to 125 ft. of RG-6 cable per receiver.
- Install hardware necessary to mount and ground your satellite antenna to meet local / National Electric Code (NEC) requirements.
- Routing of all cables to each TV (1-5 depending on the system you purchased) either through an exterior wall (frame or one layer of masonry) or from your basement and connection to an existing phone jack within 25 ft. (connection to a phone line is required for DIRECTV System activation; if two or more receiver installation, all receivers must be connected to the same phone line).
- Tuning of the satellite antenna to peak performance.
- Connection of devices to your TV and VCR, if co-located.
- Activation of your requested DIRECTV programming.
- Provide up to 20 minutes of training and instruction on the use and operation of your new DIRECTV System. Additional assistance is available via the on-screen guide and DIRECTV Tech Support.
- Warranty your installation for 90 days against defects.
Non-Standard Installation Requests:
Due to the location of your residence, structure, and line of sight issues, additional labor may be required to complete your install. The majority of installs can be completed without incurring additional costs, but specific customer requests or cabling requirements due to requested receiver locations may be completed at additional cost. Below is a list of installation tasks which are not included in a Standard DIRECTV Installation. Additional installation charges will be collected from the customer by the installer at the time of installation.
- Mounting satellite dish on a pole instead of installing it on an outside wall, roof or eave of the residence.
- Routing cables through more than one wall or fishing cables between walls.
- Trenching cable underground.
- Any additional work to hide or camouflage cables/wiring.
- Installing additional equipment not included on the work order.
- Routing any individual receiver on the work order to more than one TV (backfeed).
- Connecting system to stereo and/or other components other than a VCR.
- Boats and RVs may require additional charges if special equipment or wiring is needed.
- Installing additional phone lines.
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